In line with the state and national response to the COVID-19 pandemic, Dr Ong has taken these steps to safeguard his patients and staff in the practice:
- Sanitisers located at reception, patient waiting area, consulting and examination areas.
- Sneeze-guard screens at reception.
- Industrial grade air-filtration operating at speed at patient waiting area.
- Regular bleaching of all touch-surfaces.
- Face masks available for all vulnerable patients (over 60s, cancer patients, etc). These include Level 3 surgical masks and selected patients will be provided N95/P2 masks.
- Regular reminders for hand-washing.
- Strict observation of social distancing rules including limiting the number of people in the waiting area, and limiting to 1-2 support people per patient during consultations.
FAQ for patients about their procedures:
Can I still get an appointment to see Dr Ong?
Yes you can – Dr Ong is operating with normal hours. New patients are still being seen and selected patients are being followed-up over telephone (TeleHealth).
What if I want to see Dr Ong but am worried about coming to the rooms?
Dr Ong is taking extreme precautions in his rooms to decrease/minimise risk of COVID-19 (Coronavirus) infections (see list above). Your risk should be contained/minimised but if you are still concerned, email or call the rooms to arrange a TeleHealth/phone consult (limitations apply).
What will happen to my surgery?
If you are having surgery for cancer or suspicion of cancer, this will go ahead. If you are unsure, it is best to check with Dr Ong where you stand in terms of priority. Surgical activity particularly in the private hospitals are being restored fairly efficiently at the time of this article, is operating at near-normal levels.
I am worried I may have breast cancer/have a breast lump/thyroid cancer/thyroid lump. Can I still see Dr Ong quickly?
Dr Ong’s rooms remains open at regular times and are still seeing patient normally with the precautions mentioned above. Your cancer will still be treated as efficiently and at the high-standards as before. Nothing has changed in this regard. Dr Ong recommends you do not delay seeking medical consultations if concerned about your health.
How long will this situation last?
Some states such as VIC and NSW are experiencing “second wave” infections in certain hotspots. Dr Ong will continue to update this webpage as more information comes to light. As of this moment, please take recommended precautions as advised by NSW Health including social distancing, regular hand-washing, stay at home if unwell and if you have symptoms, get tested for coronavirus (SARS-Cov-2) immediately.